Privacy - Your personal information is private and secure. The information you provide is used only to process your orders and to keep you updated on order status. We do not share your information.
Order Acceptance - Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order. Nor does it constitute confirmation of our offer to sell merchandise to you. Decorate the Season reserves the right at any time to accept, decline, or modify your order for any reason or to supply less than the quantity ordered of any item.
Out of Stock or Discontinued Merchandise - We will notify you if any merchandise you ordered is out of stock, discontinued, or otherwise unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Credit Cards - We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number that your credit card bank has on file for you. Incorrect information will cause a delay in processing your order.
Returns - We will gladly accept the return of products that are defective in manufacturing and/or workmanship. Damaged or missing merchandise are eligible to receive a replacement or refund at no additional cost to you. Fulfillment mistakes that result in the shipment of an incorrect product will also be accepted for return.
Claims for damaged or missing merchandise are accepted once per order. Please report such damages or shortages to [email protected] within 10 days of delivery. Please inspect all merchandise prior to submitting a claim; amended or second claims are not accepted. We request that you email photographs of broken or defective merchandise to [email protected] Please reference your order number.
Changed your mind? No problem. Request a return authorization and tell us about this return. We will exchange this item for another or issue a refund. Shipping charges to you and back to us are nonrefundable.
How to Return your Order - All returns must be authorized by us. Returns not authorized will not be accepted. Please request a Return Authorization within 10 days of receipt by email to [email protected] and briefly explain the reason for your return.
Authorized merchandise returns must be received within 20 days from purchase date. After the merchandise is received, you will receive a refund or exchange. Please return merchandise in its original packaging if possible and include a copy of the packing slip if one was included in your order. Returns received after this time will be refused. Merchanise not authorized for return will be refused.
Shipping - We ship only to the lower 48 United States. Most orders are processed and shipped within 2-3 days of receipt provided the items are in stock. Orders are generally not processed or shipped on Saturday, Sunday, or holidays. Please allow ample time for shipping.
Taxes - Our store will automatically charge and withhold the applicable sales tax for orders being delivered to addresses within the same state(s) where Decorate the Season has a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes or other taxes that might apply.
Typographical Errors - In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Decorate the Season shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Decorate the Season shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged and your order is canceled, Decorate the Season will issue a refund to your card in the amount of the incorrect price.
Copyright and Trademark Law - You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Shopping Cart - Our store is powered by shopping cart software. The provider of this software is in no way responsible for the activities or content found within. All content found on this site including product content, web copy, promotions, etc., are the sole property of Decorate the Season. Please contact us if you have any questions about anything that appears in this store.
Other Conditions - These conditions will supersede any terms and/or other conditions you include with your purchase. Decorate the Season reserves the right to make changes to this site and these conditions at any time.